The staff was friendly and always willing to help. The rooms were clean and comfortable, and I appreciated the warm bedding. The common area was perfect for meeting other travelers and having fun with board games and pool. I highly recommend this hostel in Banos.

Close to hot pools. Social common area with pool table, games, computers, TV, bar. Free dinners on Mon, Tue, and Wed, delicious and generous portions. Buffet breakfast with warm croissants, oatmeal, fruit, jam, and drinks. Adventure activities arranged by multilingual staff.

Great breakfast with tasty oatmeal and delicious jam. Free dinner if you sign up on Facebook. Cosy common area with good computers. Free towels and excellent WiFi.

Felt so much at home, no reason to complain.

This hotel is a great place to stay for backpackers who want to meet fellow travelers. With its pool table, board games, and bar, there are plenty of opportunities to mingle and have fun. The hotel also offers a wide range of affordable adventure tours, making it easy to plan exciting activities during your stay. The private rooms are comfortable and clean, with the added bonus of having attached bathrooms. I especially enjoyed the stunning scenic route to the hotel, as it is located in the valley of a large volcanic mountain range. The location, just outside of the center, offers a peaceful and picturesque setting. It's an ideal base for exploring the beauty of the surrounding area.

Everything was fine.

The queen room we booked was comfortable and had great decor. the swing chairs outside the room were a nice touch. the bar area was well-stocked with a variety of options. the free dinners on Mon-Weds were basic but tasty. the seating area outside was comfortable with plenty of chairs and hammocks. a great hostel and great value for money. Perfect for solo travelers to meet people.

Felt well taken care of, no complaints at all.

Me and my partner stayed here for a week, the location was amazing being surrounded by mountains. the room was cozy and clean, with a breathtaking view of the countryside. the bathroom was great and maintained well. Breakfast was included and it was delicious. They had many leisure facilities like pool tables, and an outdoor pool. the staff were extremely friendly, they went out of their way to make our stay as comfortable as possible. We felt like we were at home here.

Although we had a great stay, we were disappointed with the slow Wi-Fi connection. It was impossible for us to get any work done or even browse the internet properly.

I had a fantastic stay in this hostel. The location was perfect, close to everything but not too noisy. The cleanliness was impressive, and the hotel facilities were awesome. They offered free breakfast and dinner for three nights, and the dishes were delicious. The staff was very friendly and helpful.

Can't think of anything. This hotel had no downsides for my stay.

Good value and fun atmosphere.

Poor customer service and lack of basic amenities.

This hotel is located in the valley of a large volcanic mountain range, offering a stunning scenic route just to get here. The hotel's edge-of-the-center location gives it a peaceful atmosphere while still being accessible to the main attractions. The rooms with private bathrooms are a great bonus, providing convenience and comfort. Moreover, the attention to detail in the rooms, such as the colorful paintings on the ceiling, adds a charming touch. The breakfast provided is a simple yet satisfying start to the day, with a variety of homemade jams and the option of oatmeal for a more substantial meal.

All was in order.

Great social atmosphere, helpful staff, easy tour arrangements, good showers, cheap laundry.

All was good.

This hotel is a hidden gem located in the valley of a large volcanic mountain range. The scenic route to get here was absolutely stunning. The location, just on the edge of the center, provided a peaceful and serene atmosphere. The staff were friendly and attentive, making us feel welcome from the moment we arrived. The basic amenities were all well-maintained and the rooms with private bathrooms were clean and comfortable. The complimentary breakfast was a great way to start the day.

All was more than satisfactory.

We had decent coffee for breakfast, and the complimentary laundry service was fast. the hotel was in a key location close to everything we wanted to see. We also appreciated the opportunity to meet other travelers and share our city break experiences.

Our room was run down and very uncomfortable. We had to change rooms twice, and were never given the room we booked weeks in advance.